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Posts on this page are solutions found to issues that some of our clients have faced. And some IT tips & tricks

Tuesday, 16 August 2011

Windows could not start because the following files is missing or corrupt

I Had this old chestnut appear at a clients the other day.

“Windows could not start because the following files is missing or corrupt
\WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SOFTWARE”
 or
\WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SYSTEM”

I remembered this easy fix. 

Step 1 : Insert and boot from your Windows XP CD
Step 2 : At the first R=Repair option, press the R key
Step 3 : Press the number that corresponds to the correct location for the installation of Windows you want to repair. Typically this will be #1
Step 4 : Enter in the administrator password when requested
Step 5 : cd \windows\system32\config
Step 6 : Depending on which section was corrupted:
ren software software.bak or ren system system.bak
Step 7 : Depending on which section was corrupted
copy \windows\repair\system
copy \windows\repair\software
Step 8 : Take out the CD ROM and type exit

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